FAQs
Answers to common questions about payments, remittance settlement, fees, verification, transfer timing, and support.
Last updated: February 22, 2026
Getting started
We designed this page to help you move quickly and safely. Review the key points below and use the accordion to find detailed answers.
Fees, limits, timing
Fee display is transparent before you confirm. Settlement speed targets are operational goals, not guarantees, and may vary due to network and compliance factors.
Safety and disputes
Verify bank details before sending and report suspicious behavior early through Reportly.
Business and API
C2B and B2B use cases are supported through dashboard operations and API integrations.
Virtual Card (Coming Soon)
Virtual Card access will launch in phases with waitlist onboarding, local currency options, and USD settlement support where available.
Still need help?
Contact support for account or transaction assistance, or start immediately on Spend.
Ready to continue?
Start your payment or remittance flow now, or reach out to support for help.
This page provides general information and does not constitute legal advice.