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Privacy and Data Handling

Privacy Policy

This policy explains how 2Settle collects, uses, shares, and protects personal information across our payments and remittance services.

Last updated: February 22, 2026

Scope

This policy is intended as a general framework and may be adapted or supplemented to reflect local legal requirements as required by applicable law.

What data we collect

We may collect identity and profile information (such as name, date of birth, verification details), contact details (email, phone), account credentials, and support communications.

We may also collect transaction data, wallet and transfer metadata, recipient bank details, device and usage information, and security-related logs.

Why we collect and use data

We process data to provide core services, authenticate users and recipients, complete settlement workflows, prevent fraud, monitor platform integrity, deliver support, and improve service performance.

We also process information to comply with legal and regulatory obligations, including risk controls and reporting duties where required.

Legal bases and compliance basis

Where required by applicable law, we process data based on one or more legal grounds, including contract performance, legitimate interests, compliance obligations, and consent where appropriate.

How we share data

We may share data with vetted service providers, compliance and verification partners, settlement partners, banking and payment rail providers, analytics providers, and support platforms that help us operate securely.

We may also disclose data to authorities, regulators, or law enforcement when required by applicable law or to protect rights, safety, and platform integrity.

Data retention and security practices

We retain information only as long as reasonably necessary for service delivery, legal compliance, dispute handling, fraud prevention, and audit obligations, as required by applicable law.

Security controls may include encryption in transit and at rest, access controls, monitoring, and vendor oversight. No method of storage or transmission is completely risk-free.

Your rights and choices

Depending on your location and applicable law, you may have rights to access, correct, update, or request deletion of personal information, and to object to or restrict certain processing activities.

We may request verification before processing rights requests to protect account security.

Cookies, analytics, and international transfers

We may use cookies and analytics technologies to improve reliability, usability, and security. You may manage certain browser-level controls for cookies.

Data may be processed in multiple jurisdictions where our providers or partners operate, with safeguards applied as required by applicable law.

Children and contact

2Settle services are not intended for minors. If you believe a minor has provided personal information, contact us so we can review and take appropriate action.

For privacy requests, contact: privacy@2settle.io

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This page provides general information and does not constitute legal advice.